NHTSA Complaint #11338308 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11338308
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE OPERATING THE VEHICLE WE NOTICED OVERTIME A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE AS WE DROVE DOWN THE ROAD MAKING TURNS AND BACKING UP OUT OF A PARKING SPACE. WE HAVE READ ABOUT INSTANCES OF PEOPLE EXPERIENCING A PROBLEM DRIVING AND TRYING TO STEER THE CAR AND IT LOCKING PREVENTING STEERING OF THE VEHICLE. THIS HAPPENED TEMPORARILY TO US SO I AM REPORTING IT AS IT CAN BE WORSE DOWN THE ROAD AS A SAFETY HAZARD TO US AND OTHER PEOPLE ON THE ROAD. THE VEHICLE ONLY HAS 40,000 MILES AND SHOULD NOT BE EXPERIENCING THESE TYPES OF ISSUES SO EARLY AND OWNERSHIP. WE DRIVE THE VEHICLE LESS THAN 10000 MILES PER YEAR.

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