NHTSA Complaint #11338243 — 2017 GMC ACADIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11338243
Vehicle	2017 GMC ACADIA
Component	ENGINE
Date of Incident	June 1, 2018
Date Filed	July 8, 2020
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48430, (810)936-4300 STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

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