NHTSA Complaint #11337898 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11337898
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2020
Date Filed	July 7, 2020
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

LOSS OF TURN SIGNAL NOISE, HEADLIGHT CONTROL, REARVIEW CAMERA, CLIMATE CONTROL, SEAT MEMORY, GARAGE DOOR OPENING CAPABILITY, NAVIGATION, EMERGENCY BRAKING, AND DIFFICULTY CHARGING THE CAR. THIS OCCURRED GRADUALLY OVER THE COURSE OF A COUPLE OF DAYS AND HAS LEFT THE VEHICLE INOPERABLE WITHOUT HEADLIGHT CONTROL, AUDITORY WARNINGS, AND REARVIEW CAMERA. THIS IS CAUSED BY A FAILED EMMC CHIP ON THE MCU IN THE CAR. IT IS A WELL KNOWN PROBLEM AND NOT COVERED OUTSIDE OF WARRANTY, DESPITE IT BEING GUARANTEED TO FAIL SOMETIME BETWEEN 4 YEARS AND 5 YEARS OF AGE. (WARRANTY UP AFTER 4)

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