NHTSA Complaint #11337866 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11337866 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
WHILE SITTING AT A STOP LIGHT MULTIPLE WARNING SENSORS WENT OFF AND WE LOST ALL POWER STEERING ONCE WE STARTED TO ACCELERATE THE CAR. WE TOOK THE CAR TO OUR MECHANIC WHO SAID THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THIS CAR HAS 53K MILES ON IT. I HAVE TWO SMALL CHILDREN AND HAD THIS HAPPENED ON A BUSY ROAD, IT WOULD HAVE PUT ALL OF US IN EXTREME DANGER. THERE WAS NO PREVIOUS WARNINGS, IT JUST WENT.
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