NHTSA Complaint #11337742 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11337742
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 4, 2020
Date Filed	July 6, 2020
Mileage	105,833 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WENT TO TESLA SERVICE CENTER ON 6/26/2020, NOTIFY THEM THE PROBLEM FOR SLOW RESPONSE ON THE TOUCHSCREEN AND ALSO RATTLE SOUND COMING FROM THE STEERING WHEEL AREA, TESLA STATED THE STEERING BUTTONS NEED TO BE REPLACE AND THE TOUCHSCREEN IS DUE TO THE OLDER CHIP ON THE MODEL, SO IT'S NORMAL. I PICKED UP THE CAR TWO DAYS AFTER AFTER THE REPLACEMENT, ON 7/4/2020 WHILE I M CHARGING AT THE TESLA SUPER CHARGE STATION THE CAR SCREEN IS COMPLETE DEAD, I CAN'T PLAY RADIO, NO NAVIGATION, SIGNAL LIGHTS NOT WORKING AND BACK UP CAMERAS FAILED ETC. I WENT ON RESEARCH AND IT SEEMS LIKE THIS ISSUE IS KNOWN NOW WITH NHTSA AND IS INVESTIGATING. TODAY TESLA SAID MY MCU NEEDS TO BE REPLACE.

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