NHTSA Complaint #11337736 — 2014 TOYOTA RAV4 AIR BAGS

Complaint Details

ODI Number	11337736
Vehicle	2014 TOYOTA RAV4
Component	AIR BAGS
Date of Incident	July 2, 2020
Date Filed	July 6, 2020
Mileage	48,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY SISTER ACCIDENTALLY RAN INTO THE BACK OF A BOX TRUCK ON 7/2/2020 AND THE KNEE AIRBAG IN HER TOYOTA 2014 RAV4 DEPLOYED. THE AIRBAG OR COVER CAUSED MAJOR GASHES IN HER LEG AND SHE IS NOW IN THE HOSPITAL AND WILL NEED TO HAVE SKIN GRAFTS. THERE IS A POLICE REPORT THAT IS NOT YET READY. I AM ATTACHING PICTURES OF THE LEG. I HAVE NEVER SEEN DAMAGE LIKE THIS CAUSED BY AIRBAG AND WONDERING IF THERE IS SOME TYPE OF ISSUES WITH KNEE AIRBAGS?

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