NHTSA Complaint #11337707 — 2013 ACURA ILX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11337707
Vehicle	2013 ACURA ILX
Component	SUSPENSION
Date of Incident	June 19, 2020
Date Filed	July 6, 2020
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLACED. THE CONTACT CALLED ACURA OF WAPPINGERS FALLS LOCATED AT 1271 RT 9 S, WAPPINGERS FALLS, NY 12590, (845) 298-0400, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 77,000.

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