NHTSA Complaint #10597516 — 2013 ACURA ILX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10597516
Vehicle 2013 ACURA ILX
Component ENGINE
Date of Incident
Date Filed
Mileage 45 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

SINCE ONE WEEK AFTER I PURCHASED THE ACURA ILX (CAR WAS NEW), I HAVE HEARD A RATTLING, BUMPING SOUND COMING FROM EITHER THE FRONT OR MIDDLE OF THE UNDERNEATH AREA OF THE CAR. I HAVE TAKEN IT TO THE ACURA DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TRIED 4 TIMES TO FIX IT, AND ALTHOUGH THE DEALERSHIP WAS VERY ACCOMMODATING, THEY WERE UNABLE TO FIX THE VEHICLE AND THE SOUND REMAINED UNCHANGED. ONE OF THE TIMES THE VEHICLE WAS WITH THEM FOR OVER A MONTH. THE ANSWER I RECEIVED WAS THAT ACURA IS AWARE OF THE PROBLEM, THEY THINK IT IS THE ENGINE MOUNT, BUT NO FIX IS YET IN SIGHT. WHEN I DID AN INTERNET SEARCH OF "ACURA ILX NOISE" I DISCOVERED THAT THE ACURAZINE (ILX.ACURAZINE.COM) WEBSITE HAD MANY REVIEWS BY INDIVIDUALS WHO HAVE PURCHASED THE ILX NEW AND HAVE THE SAME PROBLEM. THE SOUND HAS BECOME PROGRESSIVELY WORSE IN THE YEAR I HAVE HAD IT AND I AM VERY CONCERNED OF THE SAFETY OF THIS CAR, ESPECIALLY WHEN DRIVING THE FREEWAY. I HAD INITIALLY THOUGHT ABOUT TURNING THE CAR OVER UNDER THE LEMON LAW (I LIVE IN NEVADA), BUT I WAS ASSURED BY ACURA THE PROBLEM WOULD BE FIXED. *TR

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