NHTSA Complaint #11337684 — 2019 JEEP CHEROKEE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11337684
Vehicle	2019 JEEP CHEROKEE
Component	VISIBILITY/WIPER
Date of Incident	July 6, 2020
Date Filed	July 6, 2020
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

IT STARTED RAINING YESTERDAY AND WHEN THE WIPERS WERE TURNED ON THE DRIVERS SIDE WENT ACROSS LIKE SOMEONE BENT IT RIPPED IT OFF. WE STOPPED AT A GAS STATION TO FIX IT LONG ENOUGH TO GET TO A OREILLYS AND HAD THE BLADES REPLACED. LUCKILY IT STOPPED RAINING AND WE MADE IT HOME SAFELY. PROBLEM TODAY IS THAT THE ISSUE IS STILL THERE AND WE CAN'T GET THE VEHICLE LOOKED AT UNTIL WEDNESDAY. PRAYING THAT IT WILL GET FIXED WITHOUT ANY OTHER ISSUES. WE ONLY HAVE 26K MILES EVEN THOUGH IT WAS USED FROM CARMAX IT APPEARED TO BE IT DECENT CONDITION. I NEVER EXPECTED ANYTHING LIKE THAT TO HAPPEN AND I AM GLAD WE DID NOT HAVE AN ACCIDENT.

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