NHTSA Complaint #11337672 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11337672
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 134,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THIS IS A POLICE VEHICLE AND WHILE RESPONDING TO AN EMERGENCY CALL, THE STEERING FAULTED WITH A STEERING FAULT WARNING ON THE DASH. THE STEERING WHEEL LOCKED WITH VERY LITTLE CONTROL OF THE VEHICLE. THANKFULLY I WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SHUT DOWN AND RESTART THE VEHICLE AS I WAS ON A STRAIGHT AWAY! THIS RESET THE COMPUTER AND STEERING RETURNED. IT HAS HAPPENED AGAIN SINCE THIS OCCURRED, THIS IS GOING TO KILL SOMEONE!

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