NHTSA Complaint #11337601 — 2013 CHEVROLET MALIBU

BOUGHT THE VEHICLE FROM MERCHANTS AUTO IN OCT 2019 AND WITHIN A WEEK THE CAR STALLED TO START. I CALLED AROUND NOV 2019 TO SET UP AN APPT TO HAVE IT FIXED. THEY COULDN'T DUPLICATE IT SO IT COULDN'T BE FIXED. I WENT BACK ON 2/15/20 AND 5/29/20 AND RECENTLY ON 6/29/20. THEY STILL COULD NOT DUPLICATE OUR CALL STALLING AND THEN SHUTTING OFF WHEN COMING TO A STOP. WE WOULD HAVE TO GIVE IT GAS MOSTLY TO START IT UP.LAST TIME I TOOK IT THERE THEY WERE ABLE TO COME UP WITH $700 WORTH OF CHARGES THAT WERE OUT OF WARRANTY SO I HAD TO PASS BECAUSE WE DON'T HAVE $700 AND PLUS THIS WAS STARTING WHEN WE BOUGHT THE VEHICLE.I WONDERED WHY THEY COULDNT HAVE COME UP WITH THE SAME CONLUSION THE FIRST TIME THAT I BROUGHT IT IN OR THE 2ND TIME AND THE LADY SAID SHE DIDNT KNOW. I CALLED QUIRK CHEVROLET TO ASK ABOUT RECALL 13142 AND THE PERSON I SPOKE TO , INFORMED ME THAT SINCE MY VIN # DOESN'T FALL UNDER THAT RECALL THAT IT CANT BE REPLACED. THE RECALL DESCRIBES WHAT IS HAPPENING TO OUR VEHICLE AND I DON'T UNDERSTAND WHY I CANT HAVE IT REPLACED WITH THE RECALL THAT IS LISTED FOR MY CAR. THIS IS A KNOWN ISSUES FOR 2013 CHEVY MALIBU AND MY CAR IS NOT ECO SO IT SHOULDN'T BE DOING THAT AT ALL. OUR VEHICLE STALLS AT STOP SIGNS AND STOP LIGHTS..WE HAVE TO PUT IT IN PARK..RESTART THE CAR AND THEN DRIVE. OR WE HAVE TO PUT IT IN NEUTRAL TO NOT LET THE ENGINE FAIL. IT HAPPENS ONLY WHEN WE COME TO A STOP OR WHEN IT IDLES. IT IS A SAFETY ISSUE AND I AM GETTING THE RUN AROUND. NO ONE IS WILLING TO HELP OR CAN FIGURE OUT WHAT IS GOING ON. DRIVING BACK FROM MAINE YESTERDAY AND AFTER A 5 HOUR DRIVE WE COME TO AN EXIT AND HAVE TO SLOW DOWN IF NO STOP AND THE CAR SHUTS OFF. THIS LAST HAPPENED ON 7/5 AROUND 5PM ET