NHTSA Complaint #11337509 — 2008 LEXUS RX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11337509 |
| Vehicle | 2008 LEXUS RX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I RECENTLY TOOK MY NEWLY BAUGHT 2008 LEXUS RX 350 IN AT A LEXUS DEALERSHIP FOR ROUTINE MAINTENANCE. I DIDN'T NOTICE AND STEERING ISSUES OR LEAKS BUT WAS TOLD I NEEDED A NEW RACK AND PINION. SINCE ITS LEXUS DEALERSHIP I RESPECT THEIR INSPECTION AND RECOMMENDATION...BUT LIKE MANY OTHERS...IT TURNS OUT THE RACK AND PINION ON THE RX 350 IS COMMON ( TOO COMMON ) AND I HAVE READ MANY PEOPLE WRITING A COMPLAINT TO NHTSA. I DON'T SEE ANY RESOLUTION OR EXPLANATION TO THE " SAME " COMPLAINTS. I ALSO HAVE TO PAY $1,800 + AND AM SUPPOSED TO PICK UP MY RX350 JULY 7 OR 8TH, 2020. THE RACK AND PINION IS OBVIOUSLY A HUGE SAFETY ISSUE... SO I ECHO EVERYONE ELSE. WHY IS THE MANUFACTURER/ DEALERSHIP NOT GIVING US ANSWERS AS TO WHY THIS IS AN ONGOING ISSUE. I FOUND THIS OUT BY RESEARCHING ONLINE. THEY SURE ARE QUICK TO TAKE THE $1800+. GOOD MONEY MAKER DON'T YOU THINK. ALL I'M SAYING IS, IF IT NEEDS REPLACED THEN YES OF COURSE I'LL REPLACE IT AND I'LL TRY TO SOMEHOW FIND THE MONEY TO DO SO... BUT IF THIS HAS BEEN ONGOING FOR YEARS ON THE RX350... WHY AM I AND MANY OTHERS COUGHING UP MONEY THAT I HONESTLY DONT HAVE !! TO REPLACE THE RACK AND PINION ? I JUST CAME IN FOR AN OIL CHANGE AND 100,000 MILE OVERALL ROUTINE INSPECTION. STEERING FELT GOOD. NO LEAKS NOTED IN MY GARAGE FLOOR...OTHER THEN AC RESIDUAL FLUID WHICH OF COURSE IS NORMAL.
Related Complaints for the 2008 LEXUS RX
Other STEERING Complaints
#11268182
LEXUS OF BELLEVUE SERVICE DEPARTMENT (IN BELLEVUE, WA) COMPLETED A ROUTINE OIL CHANGE ON MY 2008 LEXUS RX 350 AND THE...
#10546269
AS OF THIS DATE, THERE HAS NOT BEEN AN ACCIDENT OR FAILURE TO THE STEERING RACK ON THIS CAR. HOWEVER, WHEN THE CAR WA...
#10511831
THE WATER PUMP WENT AND WHILE REPLACED THE RACK AND PINION IS LEEKING.....SEEMS EARLY FOR PROBLEMS WITH THESE CARS AN...
#10230970
ALL FOUR TIRES NEEDED TO BE REPLACED IN A BRAND NEW VEHICLE AFTER ONLY 1000 MILES BECAUSE THE CAR IS TITLED TO THE LE...
Recent Complaints for the 2008 LEXUS RX
#11682165
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2008 Lexus RX 350. The contact discovered a mileage discrepancy after the pur...
#11674509
VISIBILITY/WIPER
While driving my 2008 Lexus RX 350 on a hot day, the gum-like material from the interior door trim began to peel and ...
#11671076
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2008 Lexus RX350. The contact stated that while obtaining a Carfax report, it...
#11659670
SERVICE BRAKES
The dealer is aware this vehicle has a brake actuator problem,and when I contacted them to see if it had a recall for...
#11635792
ENGINE
Vvt-I oil line failure. Limited service campaign ended in Dec 2021. No notice sent, no repairs suggested at the deale...