NHTSA Complaint #11674509 — 2008 LEXUS RX

VISIBILITY/WIPER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11674509
Vehicle 2008 LEXUS RX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While driving my 2008 Lexus RX 350 on a hot day, the gum-like material from the interior door trim began to peel and smear across the inside of the driver’s side window as the window was rolled down. This completely obscured my view of the side mirror and rear surroundings, causing a sudden and dangerous loss of visibility. As a result, I was unable to see a nearby vehicle and collided with it while changing lanes. This appears to be a design flaw in the materials used in the door trim, which degrade and become sticky with heat and age, creating a serious safety hazard. This is not a cosmetic issue—it directly compromises driver visibility and safety.

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