NHTSA Complaint #11337431 — 2020 SUBARU CROSSTREK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11337431 |
| Vehicle | 2020 SUBARU CROSSTREK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
IMMEDIATELY AFTER ACTIVATING MY FRONT WINDSHIELD WIPERS, I HEAR A CRACKING "POP" SOUND FROM MY WIND SHIELD AND A 12 INCH CRACK APPEARS, STEMMING FROM THE CENTER OF THE REAR VIEW MIRROR AND EXTENDING DIAGONALLY TO THE TOP EDGE OF THE WIND SHIELD. MY CAR IS ONLY SEVEN MONTHS OLD WITH LESS THAN 8000 MILES ON IT AND HAS NEVER BEEN STRUCK BY A PIECE OF GRAVEL OR DEBRIS. THIS HAPPENED ON A SUNNY DAY WHILE DRIVING 25 MPH DOWN A CITY STREET IN AMES, IA. SINCE THIS HAPPENED SUDDENLY WITHOUT ANY CAUSE, I BELIEVE THE ISSUE IS FROM A MANUFACTURER DEFECT IN THE WIND SHIELD.
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