NHTSA Complaint #11515698 — 2020 SUBARU CROSSTREK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11515698
Vehicle 2020 SUBARU CROSSTREK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spontaneously, with no precipitating event or warning. This is dangerous because it could impair visibility, the functioning of eye sight camera/safety system, and could easily expand and cause shattering of glass. It makes me concerned about the integrity of the windshield. Several other subaru owners have reported this problem of spontaneous windshield cracking online. This occurred on my car on 4/3/2023. I have photo evidence of the faulty windshield, it has not yet been inspected by a dealer.

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