NHTSA Complaint #11337299 — 2015 HONDA PILOT

SINCE DECEMBER OF 2016 THE CENTER CONSOLE (HEATING/COOLING SETTINGS, STEREO, VOLUME CONTROLS) HAVE FLASHED, FADED, OR SHUT OFF COMPLETELY WHILE OPERATING THE VEHICLE. THIS IS A DRIVING DISTRACTION AND HAZARD TO THE OPERATOR(S) OF THIS VEHICLE. SINCE THE PURCHASE IN NOVEMBER OF 2014, I DRIVE 10,000 MILES OVER A 10 WEEK PERIOD SEVERAL TIMES A YEAR. WHEN THE ISSUE OCCURRED I IMMEDIATELY CONTACTED THE DEALER, WHO RESPONDED THE VEHICLE WAS OUT OF WARRANTY (3 YEARS/36,000 MILES) AND WOULD BE A COSTLY OUT OF POCKET REPAIR TO ME. I HAD ALREADY REPLACED THE WIPER MOTORS WITHIN TWO YEARS OUT OF POCKET. I SOUGHT OUT SECOND OPINIONS FROM OTHER HONDA DEALERS AND SERVICE PROVIDERS WHO ALSO GAVE A SIMILAR QUOTE. I RESEARCHED OTHER ONLINE CHATS OF SIMILAR COMPLAINTS BY OTHER HONDA OWNERS. TO THIS DAY I'M STILL HAVING FURTHER ISSUES WITH THE CENTER CONSOLE SYSTEM (AIR CONDITIONING CONTROLS FLUCTUATE, THE STEREO/BLUETOOTH VOLUME FLUCTUATES FROM LOUD TO SOFT, AND I MUST MANUALLY ADJUST THE TEMPERATURE SETTINGS BLINDLY. I LOVE MY 2015 PILOT BUT FEEL THAT THIS MATTER SHOULD BE RESOLVED BY THE DEALERSHIP. CAN YOU HELP ME RESOLVE THIS BLINDING DEFECT IN AN OTHERWISE WONDERFUL VEHICLE?