NHTSA Complaint #10837625 — 2015 HONDA PILOT

MY CENTER CONSOLE (NAV/AC/RADIO) TURNS OFF EVERY 30 SECONDS IN MY 2015 PILOT WITH 8K MILES. IT STARTS WITH A LOUD "POP" SOUNDS THROUGH THE SPEAKERS, FOLLOWED BY THE ENTIRE CENTER CONSOLE GOING BLACK, AND RESETING. IT HAPPENS REGARDLESS OF THE RADIO AND/OR AIR CONDITIONING BEING ON/OFF. HONDA HAS TOLD DEALERSHIPS TO DISCONNECT THE BATTERY FOR 30-45 MINUTES, TO LET THE SYSTEM RESET, BUT IT DOES NOT WORK. THIS IS EFFECTING EVERY 1012-2016 HONDA PILOT & HONDA ODYSSEY IN THE GREATER CINCINNATI AREA. HONDA HAS DONE ABSOLUTELY NOTHING TO RESOLVE THE ISSUE FOR CONSUMERS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON, INCLUDING IN MOTION. THIS HAS BEEN ONGOING FOR OVER A WEEK, AND HONDA DEALERS HAVE TRIED TO DO EVERYTHING HONDA INSTRUCTS THEM TO DO TO FIX THIS, BUT NOTHING WORKS. THE 4 PICTURES BELOW ARE SCREEN SHOTS FROM A VIDEO I TOOK WHILE DOCUMENTING THE PROBLEM. THESE ARE IN ORDER, AND SHOW SCREEN GOING BLANK, FOLLOWED BY CLIMATE CONTROL LIGHTS, FOLLOWED BY RADIO/NAV. THIS HAS BEEN HAPPENING SINCE 2/16, I REPORTED IT TO HONDA FRIDAY 2.19.16.