NHTSA Complaint #11337264 — 2012 HYUNDAI TUCSON

I PURCHASED MY VEHICLE FROM SAN FRANCISCO, I LIVE IN SAN FRANCISCO AND ONLY DRIVE IN SAN FRANCISCO, HOWEVER, THERE'S NO DEALERSHIPS THAT CAN SERVICE MY CAR IN SAN FRANCISCO. I'M BEING ASKED TO DRIVE OVER 30 MILES AWAY ACROSS THE BRIDGE AND I HAVE A PHOBIA OF DRIVING ACROSS BRIDGES. I WILL NOT ASK ANYONE TO DRIVE MY CAR. MY COMPLAINT IS THAT I CONTACTED HYUNDAI AND ASKED WHAT THEY WILL DO TO GET MY CAR SERVICED, AND MY CALL IS BEING ESCALATED TO ANOTHER PERSON AND I'LL RECEIVE A CALL WITHIN 3-5 DAYS. IN THE MEANTIME, I HAVE TO HOPE THAT MY CAR DOESN'T CAUSE AN ACCIDENT AND IF I DO GET INTO AN ACCIDENT, WILL MY AIRBAG WORK? THEY SHOULD HAVE SAID THEY WILL SEND OVER A TOW TRUCK TO PICK UP MY CAR, AND DELIVER IT BACK TO ME. THAT WASN'T DONE OF COURSE, BECAUSE I'M NOT BUYING A NEW CAR. IT IS NOT MY FAULT THEY DON'T HAVE A DEALERSHIP WHERE I PURCHASED MY CAR ANY LONGER. WHAT IS THE MANUFACTURE RESPONSIBLE FOR IN MAKING THIS HAPPEN? *TR