NHTSA Complaint #11331970 — 2013 RAM 1500

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES WHICH WERE ATTRIBUTABLE TO THE KEYFOB. THE CONTACT STATED HE WAS ON SEVERAL OCCASIONS UNABLE TO TURN THE VEHICLE OFF DUE TO THE FAILURE. ADDITIONALLY, THE VEHICLE WOULD START-UP, LOCK AND UNLOCK THE DOORS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336) WHERE THE KEYFOB WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO USE THE REPLACEMENT KEYFOB HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000. *BF THE CONSUMER HAS STATED THE FAILURE WAS ESTIMATED TO BE LESS THAN 16,00 MILES.*AS