NHTSA Complaint #11331945 — 2014 DODGE DURANGO

SO THE FIRST TIME I COULDN'T FIGURE OUT WHAT WAS WRONG WITH MY DURANGO. I ATTEMPTED TO START THE DURANGO AND IT JUST KEPT TURNING BUT WOULD NOT START. AT FIRST I THOUGH IT WAS MY FUEL PUMP. THEN I LOOKED AT THE FUSE AND THE FUEL PUMP MOTOR FUSE WAS A LITTLE BROWN ON THE PIN. SO I REPLACED IT WITH THE HORN FUSE 20A AND I WHEN I TURNED IT TO THE ON POSITION I COULD HEAR THE FUEL PUMP. DURING THE SECOND TIME THIS HAPPENED I WAS I A HURRY TO WORK. I GOT MY KIDS IN TO DROP THEM OFF AND I GOT AND AND TRIED STARTING IT. SAME THING IT JUST KEEP TURNING BUT NO START. I CHECK THE FUSE AGAIN AND THE FUSE IS REALLY BURNT BUT NOT BLOWN. SO I WAIT FOR MY WIFE TO GET HOME SO I CAN BUY ANOTHER 20A FUSE. I REPLACE THE 20A FUSE AND IT STARTS. THIRD TIME THIS HAPPENED YESTERDAY 6-30-20. I CHECKED THE FUSE AND THE FUSE STILL LOOKS GOOD. DID MY RESEARCH AND FOUND OUT PREVIOUS DODGE DURANGOS HAVE BEEN RECALLED WITH BAD PUEL PUMP RELAY SWITCH FAILURE. NOW MY DURANGO SITS OUTSIDE BECAUSE IT WONT START. THE BAD RELAY SWITCH IS SOMETHING THAT NEEDS TO BE LOOKED AT WITH NEWER VEHICLES. I'VE NOTICED OTHER 2014 OWNERS ARE EXPERIENCING THIS.