NHTSA Complaint #11331760 — 2016 FORD F-150

ON MY WAY TO WORK TOOK A LEFT TURN TO THE INTERSTATE ON RAMP AND STEERING TEMPORARILY LOCKED UP/STUCK IN THE TURNED POSITION FOR A SECOND OR TWO AND RETURNED TO NORMAL THE REST OF THE TRIP. AT LUNCHTIME OPERATION WAS PRETTY NORMAL EXCEPT FOR SLIGHT HANDLING DIFFICULTY. BACKING OUT AFTER WORK NOTICED A CREAKING/GROANING NOISE AS WELL AS A POPPING NOISE FELT THRU THE STEERING WHEEL. PULLED OUT ONTO HIGHWAY AND IMMEDIATELY NOTICED STEERING JERKING (NOT PULLING, DRIFTING OR WANDERING) LEFT AND RIGHT WITH SLIGHT BUMPS IN THE ROAD AND/OR STEERING INPUT. PULLED OVER AT A GAS STATION, TURNED THE TRUCK OFF FOR A FEW MINUTES AND RESTARTED WITH NO CHANGE. SWITCHED OFF TRACTION CONTROL AND IT ACTUALLY DID IMPROVE SOME THE REST OF MY DRIVE HOME. GOT HOME, PARKED, TURNED IT OFF. 15 MINUTES LATER GOT IN WITH MY 6 YEAR OLD SON AND 15 YEAR OLD NIECE, PULLED OUT ONTO HIGHWAY AND STEERING TOTALLY LOCKED UP MID TURN. LUCKILY IT WAS LATE IN THE AFTERNOON AND TRAFFIC WAS LOW AND WE WERE NOT COMPLETELY BLOCKING THE ROAD SO TRAFFIC COULD GO AROUND. WAS ABLE TO BACK ONTO SHOULDER AND CALL A TOW TRUCK. FORD DEALERSHIP FOUND PSCM NOT OPERATING PROPERLY. STEERING GEAR WAS REPLACED.