NHTSA Complaint #11331720 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11331720
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	March 2, 2019
Date Filed	June 30, 2020
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND SHIFTING FROM SECOND TO THIRD GEAR, WITHOUT WARNING, THE VEHICLE JERKED BACKWARD THEN FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THREE SEPARATE CHRYSLER DEALERS; ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808), AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) AND CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM (8675 COMMODITY CIR, ORLANDO, FL 32819) HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE REFERRED THE CONTACT BACK TO THE DEALERS. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

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