NHTSA Complaint #11331675 — 2020 JEEP GLADIATOR

I PURCHASED A NEW JEEP GLADIATOR RUBICON AND TOOK IT FOR A HUNDRED MILE TRIP ON THE HIGHWAY TO VISIT A RELATIVE. AT HIGHWAY SPEEDS AROUND 70 MILES PER HOUR, THE TRUCK NEEDS CONSTANT ATTENTION AND ADJUSTMENT TO STAY IN THE LANE. WHEN YOU CORRECT TO THE CENTER OF THE LANE, IT WANDERS TO THE SIDE, THEN YOU CORRECT AGAIN, AND IT WANDERS TO THE OTHER SIDE. THE NEXT DAY I DROVE THE A HUNDRED MILES ON THE HIGHWAY BACK HOME AND IT REPEATED. I COULD NOT DRIVE THE TRUCK ONE HANDED AS IT CONSTANTLY NEEDED CORRECTION. I'VE HAD PREVIOUS JEEPS, BRONCOS, LAND CRUISERS, AND 4 WHEEL DRIVE VEHICLES. THIS IS NOT NORMAL AND IS A SAFETY PROBLEM. IT IS SCARY TO DRIVE WHEN A SEMI TRUCK IS NEXT TO YOU AS THE JEEP IS DIFFICULT TO KEEP IN A STRAIGHT LINE. DRIVING THE VEHICLE WEARS YOU OUT, FROM CONSTANTLY STEERING BACK AND FORTH TO CORRECT. I'VE RESEARCHED THE ISSUE ON-LINE AND THIS ISSUE IS WELL KNOWN IN THE JEEP COMMUNITY. THERE IS A JEEP GLADIATOR FORUM WHERE THERE ARE NUMEROUS COMPLAINTS. AT LEAST THREE AFTERMARKET COMPANIES ARE MAKING PRODUCTS TO CORRECT THE PROBLEM. IT APPEARS THAT THE STEERING BOX FLEXES WHERE IT CONNECTS TO THE FRAME. THERE ARE MULTIPLE VIDEOS ON LINE SHOWING THE STEERING BOX FLEX WHEN THE STEERING WHEEL IS TURNED. WHEN YOU TURN THE STEERING WHEEL WITH THE TIRE ON THE GROUND, THE STEERING BOX TWISTS A LITTLE CAUSING THE WANDERING VEHICLE AT SPEED. PEOPLE THAT PURCHASE THE AFTERMARKET BRACKET/BRACE FOR THE STEERING BOX SAY IT CORRECTS THE PROBLEM. MY TRUCK IS CURRENTLY AT THE DEALER WITH 300 MILES ON IT, AND THEY SAY THEY CAN NOT SEE A PROBLEM WITH THE VEHICLE. SINCE THIS IS A NEW MODEL, I SUSPECT THAT THE MANUFACTURER WILL NOT CORRECT THE PROBLEM UNTIL THERE ARE WRECKS OR RECALLS DUE TO THE STEERING. PLEASE ASK THE MANUFACTURER TO CORRECT THIS DANGEROUS PROBLEM. *TR