NHTSA Complaint #11331596 — 2015 CHEVROLET CRUZE

I JUST HAD WORK DONE ON THE ENGINE FOR THE 5TH TIME IN THE LAST 2 YEARS. ALL REPAIRS ARE RELATED TO THE ENGINE OVERHEATING OR NOT REGULATING PROPERLY. THE FIRST TIME THERE WAS SMOKE COMING FROM THE ENGINE. THE REPAIRS TO THE ENGINE HAVE COST ME ALMOST $3000 AND THAT IS NOT INCLUDING NORMAL MAINTENANCE. THE MOST RECENT ISSUE IS THE TURBOCHARGER BYPASS VALVE. I HAD IT REPLACED ON 6/27/20 AND THE LIGHT CAME BACK ON WITH THE SAME CODE ON 6/28/20. WHEN I HAD WORK DONE AT THE CHEVY DEALERSHIP IN AUGUST/SEPTEMBER OF 2019 I WAS TOLD THAT THIS IS A COMMON PROBLEM THEY ARE SEEING IN ALMOST ALL CHEVY CRUZES. I'VE BEEN TOLD THIS AT 5+ DIFFERENT DEVICE CENTERS WHILE GETTING REPAIRS DONE ON THE ENGINE OR GENERAL MAINTENANCE DONE. THE CAR HASN'T EVEN REACHED 100,000 MILES AND I'M BEING TOLD I PROBABLY NEED A NEW ENGINE. THIS IS NOT OK. I'VE BOUGHT AND REPAIRED THIS CAR AT CHEVY DEALERSHIPS. ALL MY ENGINE ISSUES HAPPEN WHEN THE CAR IS IN MOTION, AND THE CAR SHAKES A LOT DUE TO THE ENGINE OVERHEATING EVEN THOUGH THE TEMPERATURE GAGE READING IS NORMAL. SOME OF MY REPAIRS WERE DONE WITH THE WRONG VIN NUMBER RECORDED. THE REPAIRS WERE RECORDED UNDER MY 2014 CHEVY CRUZE. IT SHARED THE SAME LICENSE PLATE BUT THE 2014 CRUZE WAS TOTALED IN 2017.