NHTSA Complaint #11331521 — 2020 LINCOLN AVIATOR

ON DELIVERY OF THE VEHICLE (6/5/2020), THERE WAS AN ERROR MESSAGE ON THE CONSOLE INDICATING AN ISSUE WITH A DOOR LOCK SENSOR (ACCORDING TO THE DEALER). THE DEALERSHIP HAD THE CAR FOR 3 DAYS TO MAKE THE REPAIR. ON 6/26/2020, WE REPORTED TO THE DEALERSHIP THAT THE FRONT PASSENGER DOOR LOCK WAS NOT WORKING AND THE BUTTON TO OPEN THE DOOR WAS INOPERABLE. TODAY, 6/29/2020, THE AUTO IS COMPLETELY DEAD. APPARENTLY, THE ELECTRICAL ISSUE DRAINED THE BATTERY. THIS IS A SAFETY ISSUE. WHAT ARE WE TO DO IF WE CANNOT GET OUT OF THE CAR. INOPERABLE DOOR OPENING BUTTONS IS DANGEROUS. FURTHER, WHEN THE CAR WAS PARKED IN MY DRIVEWAY, IT SUDDENLY AND ON ITS OWN BEGAN FLASHING LIGHTS AND THE MIRRORS RETRACTED SOME 15 MINUTES AFTER WE USED THE REMOTE TO LOCK THE CAR.