NHTSA Complaint #11331502 — 2018 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE MASTER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V012000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000. *BF CONSUMER STATED DEALER FIXED THE PROBLEM BY REPLACING THE TANK FUEL PUMP.*JB