NHTSA Complaint #11331444 — 2020 FORD ESCAPE HYBRID

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11331444
Vehicle 2020 FORD ESCAPE HYBRID
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE DRIVING DOWN HIGHWAY AT APPROXIMATELY 45MPH A WARNING APPEARED "STOP SAFELY NOW" WITH A HAZARD SIGN. THE VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND SLOWED TO APPX 5MPH. WAS UNABLE TO REGAIN SPEED AND ACCELERATOR DID NOT RESPOND. APPROXIMATELY 30 SECONDS LATER AN ONCOMING AMBULANCE APPEARED OVER THE HILL IN THE OPPOSITE LANE AND PROCEEDED PAST. POWER STILL WAS NOT RESTORED. CONTINUED SHORT DISTANCE UNTIL ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. UNABLE TO SHUT OFF VEHICLE. ARRANGED FOR VEHICLE TO BE TOWED TO DEALER FRIENDLY FORD POUGHKEEPSIE NY. VEHICLE HAD RECENTLY BEEN SERVICED DUE TO COMPLAINT THAT BACKUP CAMERA INTERMITTENTLY FAILED AND BECAUSE THERE HAD BEEN A SERVICE NOTICE INDICATING A SERVICE UPDATE WAS NEEDED AS VEHICLE COULD SUDDENLY LOSE POWER. VEHICLE WAS SERVICED.

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