NHTSA Complaint #11331333 — 2020 LINCOLN AVIATOR
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11331333 |
| Vehicle | 2020 LINCOLN AVIATOR |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE BRAKE BUT THE CAR STILL MOVED AND THE BRAKES WERE VERY STIFF, I HAD TO RELEASE THE BRAKE AND APPLY IT AGAIN IN ORDER TO STOP THE CAR FROM MOVING. THE SENSORS ON THE REAR BRAKE SUPPORT ARE EXTREMELY SENSITIVE. THE CAR DETECTS A SMALL CRACK ON MY DRIVEWAY AND STOPS ABRUPTLY CAUSING MY HEAD TO BUMP TWICE ON THE HEADREST, THE DEALER SAID IT WAS NORMAL, NO DEFECT FOUND. THE WINDSHIELD FLUID I THOUGHT IT WAS NORMAL IN THIS CAR TO THROW A VERY SMALL AMOUNT OF LIQUID COMPARED TO MY OTHER LINCOLN MKZ, BUT READING THE COMPLAINTS FROM OTHER CUSTOMERS I REALIZED THAT IT'S NOT NORMAL.
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