NHTSA Complaint #11331294 — 2013 TESLA MODEL S
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11331294 |
| Vehicle | 2013 TESLA MODEL S |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 102,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MCU1 WITH EMMC IS DEAD, WHICH CAUSES LOSS OF CENTER SCREEN CONTROLS, THUS YOU HAVE NO CONTROLS OVER INTERIOR DEFROSTING OR FOGGING TO KEEP FROM HAVING LOSS OF VISIBILITY. IN ADDITION THERE IS NO BACKUP CAMERA. ALSO THE CAR WILL NO LONGER CHARGE PAST ABOUT 20% LEAVING YOU STRANDED. CAR WAS DRIVING DOWN THE ROAD WHEN SCREEN WENT OUT AND WOULD NOT COME BACK. LAST AUGUST I HAD TO GET THE SCREEN REPLACED FOR 1100.00 NOW THIS REPAIR WILL COST 1600.00 AND IT COMES WITH ANOTHER SCREEN. THEY WILL NOT JUST FIX THE EMMC, P/N THAT IS ORDERED FOR THE REPAIR INCLUDES A NEW SCREEN THAT I DON'T NEED. I DECLINED TO PAY FOR THE REPAIR AT THIS TIME TO WAIT UNTIL MCU2 IS AVAILABLE, THEN A FEW DAYS LATER MY CAR WILL NO LONGER EVEN CHARGE. WELL IT CHARGES EXTREMELY SLOW TO A MAXIMUM OF 46 MILES. THEY SAY THE BATTERY AND DRIVE UNIT IS FINE SO GUESS WHAT, NO WARRANTY FOR ANYTHING ELSE FOR ALL THIS.
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