NHTSA Complaint #11331287 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11331287
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	June 3, 2020
Date Filed	June 28, 2020
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR WAS AT 73,000 MILES AND I HAD ONLY HAD IT FOR ABOUT A YEAR AND DURING THIS TIME I HEARD A TICKING NOISE, RATTLING FROM THE ENGINE SO I GOT A OIL CHANGE. THE NOISE CONTINUED AND GOT LOUDER. ONE DAY ON THE FREEWAY THE NOISE GOT EXTREMELY LOUD THEN I HEARD A LOUD POP AND DIDN'T KNOW AT THE TIME BUT MY CAR BEGAN SMOKING AND SOMEONE THANKFULLY FLAGGED ME DOWN. I GOT OUT OF THE VEHICLE TO SEE ALL THE OIL COMPLETELY CAME OUT MY CAR WAS COMPLETE EMPTY OF OIL. MY ENGINE BLEW. I TOOK MY CAR TO A DEALERSHIP WHERE THEY JUST SENT A BILL $5000+ AND DIDN'T CHECK TO SEE THE REASON ON MY ENGINE BLOWING I BELIEVE IT'S PART OF THE RECALL EVEN THOUGH IT'S NOT SPECIFIC FOR MY VIN SINCE I LITERALLY JUST GOT THE VEHICLE IT'S ONLY 5 YEARS OLD THE ENGINE SHOULD NOT HAVE BLOWN UP LIKE THAT. I COULD HAVE BEEN SERIOUSLY INJURED.

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