NHTSA Complaint #11330967 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11330967
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	May 27, 2020
Date Filed	June 26, 2020
Mileage	37,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CENTRAL COMPUTER FAILED TO OPERATE AS DESIGNED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOWEVER, THE EARLY WARNING SYSTEM, AUTO-PILOT, REAR BACK-UP CAMERA, AND SEVERAL OTHER UNDISCLOSED ELECTRICAL FUNCTIONS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA (140 UNIVERSITY TOWN CENTER DR #138, SARASOTA, FL 34243, (941) 866-6597) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 37,400. *LN*JB*DT*JB

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