NHTSA Complaint #11330960 — 2018 FORD FOCUS

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.