NHTSA Complaint #11330875 — 2020 FORD ESCAPE HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11330875
Vehicle	2020 FORD ESCAPE HYBRID
Component	STRUCTURE:BODY
Date of Incident	May 22, 2020
Date Filed	June 25, 2020
Mileage	84 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U0146. 4 MILE TEST DRIVE. 20 MILE DRIVE RETURNED VEHICLE WITH NO CAUSE OR CORRECTION. ONLY EXPLAINED POWERTRAIN FAILURE COULD NOT BE REPLICATED. SINCE RETURN, REAR AUTOMATIC LIFTGATE INTERMITTENT FAILURE, BACK UP CAMERA FAILURE, HEADLINER DROP AT FRONT PASSENGER AND DRIVER DOOR SEAL. *TR

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