NHTSA Complaint #11330685 — 2013 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11330685
Vehicle	2013 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2019
Date Filed	June 24, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

THE FRONT PASSENGER DOOR AND DRIVER DOOR LOCK/ACTUATOR DOES NOT WORK. THE PASSENGER DOOR FIRST HAPPENED 1 TO 1.5 YEARS AGO. I HAVE NOT FIXED IT BECAUSE OF THE OUTRAGEOUS COST. NOW, THE DRIVER DOOR ACTUATOR/DOOR LOCK IS EXHIBITING THE SAME SYMPTOMS AND WILL SOON CEASE TO WORK. TOYOTA HAS NO WARRANTY PROGRAM OR RECALL ON THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS YEAR AND MODEL. I THINK HAVING YOUR DOOR LOCKS NOT WORK IS A SAFETY ISSUE AND REQUEST THAT THIS BE FOUND TO BE AN ISSUE TOYOTA MUST COVER AS SOON AS POSSIBLE. *TR

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