NHTSA Complaint #11330611 — 2012 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11330611
Vehicle	2012 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 22, 2020
Date Filed	June 24, 2020
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOUCHSCREEN LOCKS UP AND PERIODICALLY NEEDS TO BE REBOOTED WHEN DRIVING DOWN THE ROAD. GETTING WORSE, ALSO NEEDS TO BE REBOOTED EACH MORNING WHEN STARTING. SEVERAL TIMES THE TOUCHSCREEN NEEDS TO BE REBOOTED MULTIPLE TIMES IN A ROW. DID ASK A TESLA SERVICE PERSON ABOUT IT TODAY, THEY SEEM WELL AWARE OF THE PROBLEM BUT WILL NOT FIX SINCE THE CAR IS OUT OF WARRANTY. I CONSIDER IT A SAFETY ISSUE, DO NOT FEEL SAFE REBOOTING WHILE DRIVING. I PURCHASED THE VEHICLE AT SALVAGE WITH SOME BODY DAMAGE, FIX MYSELF ABOUT 2 YEARS AGO. IN NO WAY IS THIS ISSUE RELATED. HAVE BEEN DRIVING THE CAR 2 YEARS AND 53,000 MILES SINCE I FIXED IT. TESLA CANCELS WARRANTIES AND OTHER ON ANY CAR INVOLVED IN ANY TYPE OF INCIDENT SO I MOSTLY FIX MYSELF. *TR

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