NHTSA Complaint #11330601 — 2015 RAM 1500

ON 10/31/2019 , FCA ISSUED RECALL VB1/NHTSA 19V-757 , FOR A POSSIBLE FIRE HAZZARD ON 2014- 2019 RAM 1500 TRUCKS WITH THE ECODIESEL ENGINE. THEY DID NOT HAVE A FIX FOR THE PROBLEM , AT THAT TIME. IN EARLY APRIL OF 2020, I RECIEVED ANOTHER RECALL NOTICE, STATING PARTS WERE NOW AVAILABLE , AND TO CALL MY DEALER , TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL COMPLETED. WHEN I CALLED , THE DEALER SAID THEY DIDN'T HAVE THE PARTS, BUT WERE EXPECTING THEM TO BE SHIPPED SOON. THEY PUT ME ON A WAITING LIST, AND SAID THEY WOULD CALL ME WHEN THE PARTS ARRIVED. I HAVE CALLED THE DEALER EVERY MONTH SINCE THEN, AND THEY STILL TELL ME, THEY CAN'T GET THE UPDATED PARTS, TO DO THE RECALL ON MY TRUCK. I CALLED, TWO DIFFERENT FCA DEALERS ON 6/18/2020, AND I'M GETTING THE SAME RESPONSE FROM THEM, NO PARTS AVAILABLE. MY TRUCK IS NOW, FIVE YEARS OLD, AND HAS 53K MILES, TWO OF THESE LEAKING EGR COOLERS, HAVE ALREADY BEEN REPLACED UNDER WARRANTY. I NOW HAVE A CASE NUMBER WITH FCA, AND HAVE BEEN TOLD, MY DEALER WILL HAVE MY TRUCK REPAIRED SOMTIME IN EARLY JULY. THESE UPDATED PARTS WERE SUPPOSED TO BE AVAILIBLE TO FIX THE 2014 AND 2015 TRUCKS.THESE TRUCKS SHOULD HAVE BEEN TAKEN OFF THE ROAD. I SHOULD NOT HAVE TO WAIT THIS LONG TO HAVE THIS DANGEROUS SAFETY ISSUE FIXED.