NHTSA Complaint #11330574 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11330574
Vehicle	2016 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 10, 2020
Date Filed	June 24, 2020
Mileage	47,770 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CENTER CONTROL SCREEN WENT BLANK AND COULD NOT BE REBOOTED. IT WAS DETERMINED BY TESLA THAT THE MCU COMPUTER FAILED AND HAD TO BE REPLACED. MY FOUR YEAR WARRANTY HAD EXPIRED THE PREVIOUS MONTH SO THE COST TO REPLACE WAS $1,680.25. THOUGH THE CAR WAS DRIVABLE THE TURN INDICATORS WOULD NOT WORK. YOU SHOULD KNOW THAT THIS IS A VERY COMMON FAILURE ON ALL TESLAS THAT ARE FOUR YEARS OLD. THIS CAR ONLY HAD 47,770 MILES ON IT AT FAILURE. IT FAILED AT STARTUP. *TR

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