NHTSA Complaint #11330559 — 2016 TESLA MODEL S

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11330559
Vehicle	2016 TESLA MODEL S
Component	SERVICE BRAKES
Date of Incident	March 3, 2020
Date Filed	June 24, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE MAIN COMPUTER PANEL FAILED, GIVING NO ACCESS TO CONTROLS, CAMERA, HEAT AND AIR, AUTO BRAKING. AFTER THE 3RD TIME OF FAILURE THE MAIN COMPUTER PANEL STOPPED WORKING COMPLETELY. LEAVING IT UNSAFE TO DRIVE. THE VEHICLE IN THE FIRST 2 INSTANCES FAILED WHILE DRIVING AND A HARD RESET OF THE COMPUTER FIXED THE PROBLEM. THE 3RD TIME IT STOPPED WORKING UPON STARTUP WHERE I HAD A 100 MILE DRIVE HOME AND DID HAVE TO DRIVE WITHOUT THE USE OF THE MAIN COMPUTER SCREEN. I TOOK THE VEHICLE TO TESLA AND HAD TO HAVE THE ENTIRE MODULE REPLACED FOR OVER $2000.00. *TR

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