NHTSA Complaint #11330535 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11330535
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	October 29, 2019
Date Filed	June 24, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR EXPERIENCED THE ISSUES DESCRIBED IN NHTSA ACTION NUMBER PE20010 WITH A PREMATURE MCU FAILURE DUE TO THE EMMC CARD FAILING. THIS EMMC CARD HAS BEEN FOUND TO FAIL TOO QUICKLY DUE TO TESLA ALLOWING DEBUG LOGGING TO THE EMMC CARD THAT IS NOT NEEDED FOR NORMAL VEHICLE USERS. THIS EXCESS LOGGING WAS CONFIRMED BY ELON MUSK ON OCTOBER 12 2019 HTTPS://TWITTER.COM/WK057/STATUS/1211704973970550785. THIS EXPENSIVE FIX AFTER FAILURE HAD TO BE REPAIRED OUT OF WARRANTY FOR A LARGE COST. THIS FAILURE CAUSES THE REAR VIEW CAMERA TO FAIL TO WORK, THE CLIMATE CONTROL TO FAIL TO WORK MEANING THAT DEFROSTING DOES NOT WORK CAUSING POTENTIAL VEHICLE ISSUES, AND POTENTIAL SLOW CHARGING OF THE CAR. THE CAR ALSO TAKES ABOUT 30 SECONDS TO A MINUTE TO GET OUT OF PARK WHILE THE VEHICLE SUBSYSTEMS "FAIL" THE MCU ALSO CAUSING A SAFETY ISSUE IF THE DRIVER NEEDS TO GET OUT OF A TROUBLING SITUATION QUICKLY. *TR

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