NHTSA Complaint #11330438 — 2012 GMC ACADIA STEERING

Complaint Details

ODI Number	11330438
Vehicle	2012 GMC ACADIA
Component	STEERING
Date of Incident	June 15, 2020
Date Filed	June 23, 2020
Mileage	156,957 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I STARTED HAVING STEERING PROBLEMS WHEN I WOULD SLOW DOWN TO MAKE A TURN ON A CITY STREET. THE STEERING WAS VERY TIGHT. UNSAFE CONDITION WITHOUT WARNING. I HAD THE POWER STEERING UNIT REPLACED, THEN I WAS TOLD THE RACK AND PINION HAD METAL IN THEM AND NEEDED TO BE REPLACED. MECHANIC WAS UNABLE TO FLUSH OUT THE METAL. I PICKED UP THE CAR TODAY AFTER A COST OF $2,200. DROVE HOME ON CITY STREETS, SAME PROBLEM ONLY TIGHTER TURNING. CALLED THE MECHANIC AND WAS TOLD TO RETURN THE CAR. JUST LUCK I HAVE ANOTHER CAR TO DRIVE. SHOULD BE A RECALL ON THIS VERY UNSAFE CONDITION. *TR

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