NHTSA Complaint #11330402 — 2012 DODGE AVENGER

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONTAL PASSENGER'S SEAT HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED TO CHECK FOR RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM ' WESLEY CHAPEL (24314 FL-54, LUTZ, FL 33559) AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE CONTACT DECLINED THE REPAIR. ADDITIONALLY, THE DRIVER'S SIDE HEADREST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.