NHTSA Complaint #11330357 — 2006 CHRYSLER 300C

WHEN I FUEL MY CAR TO FULL I START TO DRIVE AND IT STALLS AND WILL NOT RESTART. I BROUGHT IT TO THE DEALER AND THEY SAID IT IS DUE TO A FAULTY GAS TANK WHICH IS COVERED UNDER A LIFETIME WARRANTY EXTENSION U.S. D-14-05. THEY ALSO SAID THAT IT IS POSSIBLE THAT WHEN THEY REMOVE AND REPLACE THE TANK THAT THE EXHAUST FLEX PIPES COULD BREAK WHICH WOULD REQUIRE THEM TO HAVE TO REPLACE THE PIPES AND THE CATALYTIC CONVERTERS THEY ARE ATTACHED TO. THE ESTIMATED COST OF THIS WOULD BE $3,300 AND THEY WOULD NOT COVER THIS COST. THIS WOULD MEAN THAT THROUGH NO FAULT OF MY OWN IF THE WARRANTY WORK IS DONE AND THE DEALERSHIP BREAKS THE FLEX PIPES I WOULD BE REQUIRED TO PAY FOR THE REPAIR OF THOSE PIPES AND RELATED PARTS. THIS IS RIDICULOUS, WHY WOULD I HAVE TO PAY FOR PARTS, WHICH ARE FINE NOW, BUT COULD BE BROKEN BY THE DEALERSHIP WHEN THEY DO THE WARRANTY WORK? IF YOU ARE GOING TO EXTEND A LIFETIME WARRANTY ON THIS DEFECTIVE PART THEN WHY WOULD YOU NOT COVER THE WORK AND LABOR NECESSARY TO FIX THE PROBLEM ESPECIALLY IF THERE ARE PARTS BROKEN BY THE DEALERSHIP WHEN DOING THE WORK? THERE SHOULD BE AN ADDITIONAL COST COVERAGE FOR ALL WORK DONE THAT IS NECESSARY TO FIX THE PROBLEM NOT JUST THE PART AND WORK TO REPLACE IT AS LONG AS EVERYTHING GOES PERFECTLY. IF PARTS ARE BROKEN BY AN AUTHORIZED DEALERSHIP WHEN DOING WARRANTY WORK THEN THOSE PARTS AND THE LABOR TO REPLACE THEM SHOULD ALSO BE COVERED. I AM ATTACHING THE INVOICE FROM THE DEALERSHIP SO THAT YOU CAN SEE THE PROBLEM IN THEIR WORDS. THIS IS UNACCEPTABLE! WHY WOULD ANYONE HAVE WARRANTY WORK DONE IF THERE ARE ANY OTHER PROBLEMS CAUSED BY THE WARRANTY WORK THAT ARE NOT COVERED. IT DOES NOT SAY THAT THESE PIPES ARE DEFECTIVE OR WORN IT JUST SAYS THAT THEY MIGHT BREAK WHEN DOING THE COVERED WARRANTY WORK. *TR