NHTSA Complaint #11330322 — 2012 KIA OPTIMA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY, THE VEHICLE LOSS POWER STEERING ASSIST AND CEASED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO DORSCHEL KIA (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.