NHTSA Complaint #11330310 — 2020 SUBARU ASCENT

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED. THE CONTACT STATED THAT CRACK GREW FROM A PIN HEAD SIZED CRACK TO APPROXIMATELY 24 INCHES WITHIN 72 HOURS; FROM THE LOWER SIDE OF THE DRIVER'S SIDE OF THE WINDSHIELD TO THE PASSENGER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB MOORE AUTO GROUP LOCATED AT 13000 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (888) 667-8741 AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,400.