NHTSA Complaint #11329987 — 2013 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11329987
Vehicle 2013 VOLKSWAGEN PASSAT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I PURCHASED MY CAR NOVEMBER 20TH 2019 WITH 85,000 MILES AND 10 WEEKS LATER WHEN IT BROKE DOWN I WAS TOLD I HAD NO WARRANTY AND THEY SAY THEY ONLY SELL USED CERTIFIED WITH WARRANTY USED VEHICLES AND I WAS FORCED TO PAY 25,00 DOLLARS AND WHEN I PICKED MY CAR UP 11 DAYS LATER MY EXTRA KEY FOB WAS MISSING AND I WAS TREATED SO INCREDIBLY BAD.MY LOAN WAS SUPPOSED TO BE PROCESSED ASAP AND I SPOKE WITH THE BANK AND EVERYTHING WENT THRU AND THEN LITHIA MOTORS TOOK MY LOAN DOCS FROM WHEN I SIGNED ON NOVEMBER 20TH AND THEY COPIED THEM AND PUT THE DATE FOR NOVEMBER 21ST AND I DO HAVE THE DOCUMENTS FROM MY CAR INSURANCE COMPANY AND THE CALL WAS RECORDED WITH MY SELF THE EMPLOYEE AT LITHIA AND MY INSURANCE COMPANY AS WE GIVE INFORMATION ABOUT THE LOAN AND CAR I WAS PURCHASING AND CONSIDER LITHIA MOTORS DOES NOT ALLOW VEHICLES TO LEAVE THE LOT UNLESS A BINDER IS IN THERE POSITION. AND NOW THE FUEL SYSTEM HAS HAD ISSUES AND MY VEHICLES NOT RUNNING AND I FEAR THE LASH BACK FROM THEM SINCE THEY ABOUT TO BE SERVED WITH A LAWSUIT FROM MY LAWYER. *TR

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