NHTSA Complaint #11329893 — 2012 CHEVROLET EQUINOX
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11329893 |
| Vehicle | 2012 CHEVROLET EQUINOX |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,697 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
WHILE DRIVING IN HEAVY RAIN, IN BUSY CITY TRAFFIC ALL OF A SUDDEN THE WIPERS STOPPED. I PULLED OFF THE ROAD IMMEDIATELY AS I COULD BARELY SEE. I COULD STILL HEAR THE MOTOR RUNNING BUT THE WIPER ARMS WERE NOT MOVING. I COULD NOT PROCEED SAFELY AND HAD TO PARK THE CAR 40 MILES FROM HOME & CALL FOR A RIDE HOME. NOW WITH IT HOME WE FIND THE LINKAGE FAILED - MOTOR RUNS BUT NO MOVEMENT. ALSO LEARNED THAT THIS IS A COMMON ISSUE FOR EQUINOX, WHERE ONLY THE 2013 IS COVERED - BUT 2012 HAS THE EXACT SAME UNIT IN IT. TOLD REPAIRS ARE GOING TO BE OVER $200, WHERE IT IS SUGGESTED THE PART IS $10 ONLINE. I SADLY HAVE TO RETURN TO THE DEALER FOR COSTLY REPAIRS. THIS ISSUE SHOULD BE COVERED BY RECALL IF THE 2013S ARE. GM ACKNOWLEDGED A PROBLEM FOR THE 2013S, AND MADE CHANGES FOR THE FUTURE ... SO WHY NOT COVER THE 2012S AND PRIOR THAT HAVE THE SAME UNIT IN THEM, EXPERIENCING THE SAME ISSUE?
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