NHTSA Complaint #11329868 — 2020 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11329868
Vehicle	2020 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	June 5, 2020
Date Filed	June 21, 2020
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I WAS DRIVING HOME FROM THE DEALERSHIP. AFTER PAYING TO HAVE THE SIDE WINDOWS TINTED (THE WINDSHIELD WAS NOT ALTERED) THERE WAS A LOUD POP. THE WINDSHIELD SPONTANEOUSLY SPLIT IN TWO WHILE I WAS ON THE HIGHWAY. THERE WERE LESS THAN 300 MILES ON MY CAR AND WHEN I RETURNED TO THE DEALERSHIP THEY TOLD ME IT WOULD NOT BE COVERED BECAUSE IT DIDN'T FIT A BUSINESS CARD COMPLETELY THROUGH IT. ALSO, THIS WINDSHIELD IS OVER 1000 DOLLARS TO REPLACE AND "CALIBRATE" BECAUSE THE DRIVE FOCUS FEATURE ONLY WORKS WITH THE SUBARU WINDSHIELD, SO I MUST RETURN TO THE DEALERSHIP TO KEEP MY WARRANTY INTACT.

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