NHTSA Complaint #11329611 — 2016 DODGE CHARGER

TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INNER AND OUTER DOOR PANELS WERE DETACHED FROM THE DOOR FRAME. THE CONTACT STATED THAT THE FAILURE CAUSED THE MIS ALIGNMENT OF THE DOOR LOCK WHICH MADE IT DIFFICULT TO ACCESS THE DOOR LOCK/UNLOCK BUTTON WHILE ATTEMPTING TO UNLOCK THE DOOR. RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (6110 VAN NUYS BLVD, VAN NUYS, CA 91401, 818-646-2364) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE INSPECTED HOWEVER, THE DEALER DECLINED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.