NHTSA Complaint #11329416 — 2009 CHEVROLET HHR STEERING

Complaint Details

ODI Number	11329416
Vehicle	2009 CHEVROLET HHR
Component	STEERING
Date of Incident	May 1, 2020
Date Filed	June 17, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT AFTER MAKING A TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY RETURNED THE WHEEL BACK TO CENTER. THE VEHICLE WAS PREVIOUSLY REPAIRED AT SOUTH HAVEN CHEVROLET BUICK GMC (10159 M-140 SOUTH HAVEN MI 49090, (269)906-9558), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

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