NHTSA Complaint #11329275 — 2015 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11329275
Vehicle	2015 CHEVROLET SILVERADO 2500
Component	ELECTRICAL SYSTEM
Date of Incident	May 12, 2020
Date Filed	June 16, 2020
Mileage	59,567 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN STARTING AND DRIVING THE VEHICLE THE INFOTAINMENT SYSTEM DOESN'T COMPLETELY BOOT UP. IT IS ACRATIC AND HAPPEN MORE THEN 50% OF THE TIME THEN OPERATING THE VEHICLE. THIS AFFECTS ALL AUDIO IN THE VEHICLE, WHICH INCLUDES TURN SIGNALS AUDIO, FLASHERS AUDIO, HANDS FREE VOICE RECOGNITION (GIVING & HEARING VOICE COMMAND), RECEIVING CALLS VIA BLUE TOOTH, CALLING VIA BLUETOOTH, VOICE COMMANDS CALLING ONSTAR, RECEIVING ONSTAR CALLS AND THIS INCLUDES ALL MEDIA CD RADIO ETC. THIS MAKES THIS VEHICLE UNSAFE BECAUSE OF THE FOLLOWING: UNABLE TO HEAR TURNS SIGNALS, UNABLE TO USE HAND FREE BLUETOOTH WHEN RECEIVING AND MAKING CALLS INCLUDING 911 AND ONSTAR. *TR

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